key engagements
 

The following is a partial list of contracts and clients.

United Airlines

United Airlines Open Systems Project - Managed the upgrade of their entire LAN systems, workstations, ticketing, computer, printer and maintenance information infrastructure located in Boston, John F. Kennedy, La Guardia, Newark, Philadelphia, Minneapolis, St. Paul, Portland and Miami airports.

California Army National Guard

Helpdesk Support
Providing helpdesk support to 6000 users, at 120 sites throughout the State of California. Providing second level support for their applications, systems and networking.

Logistics Helpdesk Support
Providing helpdesk support to 500 users, at 120 sites throughout the State of California, for the National Guard Combat Service Support Automation Management Office (CSSAMO) systems. Providing second level support for their applications, systems and networking.

Network Engineer
Performing network monitoring, engineering and support for the California National Guard network. Providing SMS server and application support.

Technical Writer
Provided technical writing expertise to the telecommunication department. Updating documentation for their legacy systems, in preparation of their move to a Voice over IP solution.

Bill Consolidation
Consolidated over 1000 telephone bills into 5 bills. Providing the Guard with a better understanding and better tracking of charges. Worked with SBC and MCI, through the CIIN contract agents to accomplish this tremendous cost saving project. This has enabled the Guard to better understand and track telephone charges and cut unnecessary expenditures.

Distance Learning
Maintain and operate California National Guard Distance Learning Classrooms on both a local and regional basis. Ensure that all classrooms are operational when needed and instruct classroom users on the operation of classroom equipment.

Family Readiness/ Family Assistance Coordinators
Family Assistance Center (FAC) Contractors and Coordinators assisting the California State Family Readiness office in caring for military families of deployed troops. Each FAC acts as a call center for military families for a large scope of issues.

National Guard Bureau (NGB)

NGB Training Curriculum Web Coordinator

Maintains, updates, and coordinates all available training curriculum located throughout the National Guard Bureau, Army Reserves, and Dept of Army TRADOC command. All information will be housed on one website for all Army services to access.

Washington DC Army National Guard

Family Readiness/ Family Assistance Coordinators

Family Assistance Center Coordinator assisting the Washington DC Family Readiness office in caring for military families of deployed troops. Each FAC acts as a call center for military families for a large scope of issues.

Texas Army National Guard

Providing helpdesk support to 4000 users, at 102 sites throughout the State of Texas. Providing second level support for their applications, systems and networking.

Defense Language Institute

Foreign Language Center (DLIFLC), Presidio of Monterey, CA -Delivering and integrating equipment for 179 TEC-2 multimedia classrooms at DLIFLC. TEC-2 classrooms include computer, LCD projector, printer, desk, VCR, SmartBoard and associated cabling and power required to operate the equipment and connect to the CAN/LAN and cable television networks.

Department of the Navy

Fallon Naval Air Station, Fallon NV - Supporting the Automated Information Systems (AIS) Division's Naval Aviation Logistics Command Management Information Systems (NALCOMIS), the Shipboard Uniform Automated Data Processing System (SUADPS)/NTCSS-II, the Aviation 3M Data Processing System, and the Local Area Network Backup Systems.

General Services Administration (GSA)

San Francisco, CA - Website design of the GSA’s ICTIP website.

City and County of San Francisco

Computer Store, San Francisco, CA - Awarded a contract to provide the City and County of San Francisco, via the Computer Store vehicle, computer hardware, software, peripherals, network consulting, maintenance and training and technical support services.